November 14, 2023
We hope this letter finds you and your family in good health and that you are enjoying a more normal, and most likely more hectic, lifestyle. Our community, our country, and the world continue to monitor disease transmission and the general health of the population. While many things have changed in the past 3+ years, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. We will have a new and improved sterilization room as of November 27th. Please take a look as you walk by it in the hallway. We want to tell you about the infection control procedures we follow in our practice to keep both patients and staff safe.
Our office follows infection control guidelines issued by the RCDSO, the CDHO, Public Health Ontario and Ottawa Public Health. We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
We continue to run air filtration units throughout the office and disinfect public areas such as door knobs and chairs daily. Masks are no longer required, but, if you are more comfortable wearing one, please do.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep everyone in our practice safe.
We value your trust and loyalty and look forward to seeing you.
Drs. Roberts, Luong, Dufresne and Hazaveh and Staff